Privacy Policy

NIWAKA Corporation

NIWAKA Corporation ("NIWAKA") takes the privacy of its customers seriously and has established this Privacy Policy out of respect for the confidence our clientele places in us.

The Privacy Policy applies to the Discover Kyoto website ("Website").

We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us. This Privacy Policy sets out how we use and protect any personal information that you give us when you use this Website.

We may change this Privacy Policy at any time by updating this page. You should check this page from time to time to ensure you understand any changes.

This Privacy Policy is effective as of April 1, 2016.

1. Information We Collect

In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following information (collectively "Personal Information"):

- if you contact us via email on this Website, we may collect certain information about you, including, but not limited to, your name, e-mail address, phone number, and postal address you provided in your email to us; - if you contact us, we may keep a record of that correspondence; and - information regarding your personal or professional interests, demographics, experiences with our products, and contact preferences to provide you with further correspondence about our products and services.

We also may collect other kinds of information when you access our Website, such as analytics, log file information, device identifiers, and metadata.


We use third-party analytics tools to help us measure traffic and usage trends for the Website. These tools collect information sent by your device to our Website, including the web pages you visit, add-ons, and other information that assists us in improving the Website. We collect and use this analytics information with information from other users so that it cannot reasonably be used to identify any particular individual user.

Log file information

Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page.

When you access the Website, our servers automatically record certain log file information, including your web request, Internet Protocol address, browser type, referring/exit pages and URLs, and number of clicks, as well as how you interact with links on the Website, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to you, which then help us track which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and improvement of the Website.

Device identifiers

When you use a mobile device like a tablet or smart phone to access the Website, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device that uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by us.

A device identifier may deliver information to us or to a third-party partner about how you browse and use the Website and may help us or others provide reports or personalized content and ads. Some features of the Website may not function properly if use or availability of device identifiers is impaired or disabled.


Metadata is usually technical data that is associated with information provided by you. For example, metadata can describe how, when, and by whom a piece of data was collected and how that content is formatted.

We take the protection of your Personal Information very seriously and therefore additional information may be collected by us or our third-party providers for security and anti-fraud purposes.

Any Personal Information or other information you make available to us when contacting us is done so voluntarily, with your knowledge and consent.

2. Use of Personal Information

We will use your Personal Information:

- to reply to your correspondence; - for marketing research purposes relating to our products and services; - to customize, analyze, and improve our relationship with you, as well as our products, services, technologies, and communications;
- to prevent fraud and other prohibited or illegal activities; - to enforce our Privacy Policy; and - to protect the security or integrity of our Website, including your Personal Information, our business, or our products or services.

3. Security and Storage

To prevent unauthorized access or disclosure of your Personal Information, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the Personal Information we collect online. However, you should know that neither we nor any other Internet site can fully eliminate these security risks and NIWAKA shall not be liable for any such unauthorized access or disclosure.

All information provided through this Website will be processed by staff who work for us. By submitting your Personal Information, you agree to this method of storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

4. Cookies

We use cookies for certain areas of the Website, including, but not limited to, session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser that allow the Website to recognize that you have visited the Website before. They make it easier for you to maintain your preferences on the Website and, by seeing how you use the Website, we can tailor the Website to your preferences and measure the Website's usability. We use cookies to:

- record your session information; and
- record your specific information on the web pages you select to view.

You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. However, please note that this may prevent you from taking full advantage of the Website.

5. Note to Minors and Children

No part of this Website is directed to children under age 13 and we will not knowingly collect personal information from any child under age 13. To contact us through the Website, you must have reached the age of majority and have legal capacity to enter into a contract. If you are under the age of majority or cannot lawfully enter into a contract, you must advise your parent or legal guardian to review this Privacy Policy before contacting us through the Website. Should we discover or be informed that a child has sent us his/her or another child's Personal Information, we will delete such information from our records.

6. Note to Parents and Legal Guardians

NIWAKA will not intentionally collect Personal Information from persons lacking legal capacity to act. If you, as a parent or legal guardian, are concerned that the person you are responsible for has sent us Personal Information and wish to have all details deleted, please contact us via the email address below and provide official documents establishing parental or guardian status.

7. Your Rights

If you request disclosure, correction, or deletion of your Personal Information or that NIWAKA stop using your Personal Information, NIWAKA will deal with such requests in accordance with applicable laws and regulations.

For any request concerning Personal Information:
Contact Us